English for Emails

A practical course for B1–B2 English learners who want to write workplace emails with confidence

Description

English for Emails in the Workplace is a practical, five-lesson course designed for B1–B2 English learners who already speak English with some confidence but freeze up when it comes to writing professional emails. Whether it’s choosing the right level of formality, structuring a request so it actually gets a response, or knowing how to say no without sounding rude, this course replaces guesswork with clear, repeatable structures.

Students start with the foundations, the anatomy of a professional email, how to choose the correct register, and how to write subject lines that get opened. All this before moving into the everyday emails they’ll write most often: requests, follow-ups, scheduling, and status updates. From there, the course tackles the harder situations most English learners struggle with in writing: delivering bad news, handling complaints, apologizing, and saying no, all while staying professional under pressure.

The fourth lesson introduces a simple, reusable framework: Ask → Reason → Benefit → Next Step, for writing persuasive, negotiation-ready emails. The course closes with a lesson on polishing final drafts, using AI tools without sounding generic, and a capstone activity: a live, multi-round email negotiation with an AI manager character who responds directly to what the student writes.

By the end, students won’t just know email phrases, they’ll have practiced applying them under realistic pressure, building the confidence to write professional English emails naturally, without translating in their head first.

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