Constructive Debates and Difficult Conversations at Work

How to Communicate Effectively Through Disagreement and Improve Decision-Making

Description

Master Workplace Communication: Professional Discussion Skills Course

This professional development course equips you with essential communication skills to turn challenging workplace conversations into collaborative problem-solving opportunities. Learn to navigate difficult discussions, influence without authority, and drive better decision-making through effective dialogue techniques.

7 Progressive Learning Modules:

1. Foundations – establishing psychological safety and creating the right environment

2. Active Listening and Empathy – core skills for understanding different perspectives

3. Logical Arguments – constructing evidence-based, persuasive cases

4. Emotional Management – handling heated discussions professionally

5. Facilitation – guiding productive group debates

6. Decision-Making – building consensus and moving forward

7. Continuous Improvement – feedback and skill development

This course is ideal if you:

• Feel frustrated by unproductive meetings that go nowhere

• Struggle to get your ideas heard in group discussions

• Avoid difficult conversations or workplace conflict

• Want to facilitate better team discussions

• Need to influence colleagues and stakeholders effectively

• Are preparing for leadership or management roles

• Work across departments and need stronger collaboration skills

• Want to improve your professional presence and impact

Key Benefits:

• Improved meeting effectiveness and team dynamics

• Enhanced leadership and influence skills

• Better conflict resolution abilities

• Stronger stakeholder management

• Increased confidence in challenging conversations

Suitable for professionals at all career levels, from graduates to senior managers. These communication techniques work in any industry and can be adapted for remote, hybrid, or in-person work environments.

These skills also enhance personal relationships and community involvement outside the workplace.

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